Terms and Conditions
Your agreement to use our service. Please read these terms carefully before using Studeatz.
Welcome to Studeatz (https://www.studeatz.com)! By accessing or using our campus food pre-ordering service, you agree to be bound by these Terms and Conditions. We encourage you to read through these terms to understand how we can best serve you.
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Use of Our Service
Campus Community Access
Our service is open to all students, faculty, and staff of participating educational institutions. Students of all ages can use the service independently as part of their campus dining experience.
Legal Compliance
You agree not to misuse our service or violate any applicable local, state, or federal laws while using our platform.
Restaurant Platform
We serve as a convenient platform connecting students with campus restaurants, making it easy to discover and order from your favorite dining spots on campus.
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Account Management
Your account is secured through OTP (One-Time Password) verification sent to your registered college email ID. You are responsible for maintaining the security of your college email and for all activities that occur under your account.
⚠️ Important: Immediately notify us if your college email is compromised or if you notice any unauthorized account activity.
- 🔐 Keep your registered college email secure and accessible
- 📱 Do not share OTP codes with anyone - we will never ask for them
- 🎓 One account per college email - multiple accounts are not permitted
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Orders and Payments
Order Processing
All orders placed via Studeatz are subject to availability and confirmation by participating restaurants.
Secure Payments
Payments are processed securely through our certified third-party payment providers using industry-standard encryption.
Order Accuracy
You are responsible for reviewing order details before confirmation. Changes may not be possible after submission.
Refund Policy
Refunds are handled according to restaurant policies and applicable consumer protection laws.
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Account Termination
We reserve the right to suspend or terminate your account for violations of these Terms or any applicable laws.
📢 Notice: Account termination may result in loss of access to pending orders and account credits.
Grounds for Termination
- • Violation of terms
- • Fraudulent activity
- • Abuse of service
- • Legal violations
Your Rights
- • Appeal process available
- • Data export options
- • Pending order completion
- • Account reactivation review
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Our Platform Role
As a technology platform, Studeatz connects students with campus restaurants to enhance the dining experience. Our role is to facilitate orders and provide a convenient service.
📋 Platform Role: We work to ensure a smooth ordering experience by partnering with campus restaurants to serve our student community.
Service Scope:
- 🛍️ Order processing and restaurant coordination
- 📱 Technology platform maintenance and support
- 🤝 Customer service and order assistance
- 🛡️ Secure payment processing and account management
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Changes to Terms
We may update these Terms from time to time to reflect changes in our service, legal requirements, or business practices. Continued use of the service constitutes your acceptance of any changes.
📧 Notification: We will notify users of significant changes via email at least 30 days before they take effect.
How We Notify You
- • Email notifications
- • In-app announcements
- • Website banners
Your Options
- • Review changes carefully
- • Contact us with questions
- • Export your data
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Contact Information
For any questions regarding these Terms and Conditions or legal matters, please contact our support team:
All legal inquiries are handled with appropriate care and in accordance with applicable laws and regulations.
📅 Last Updated: July 16, 2025
These terms are effective immediately upon posting. Previous versions are superseded by this agreement.